1. Payment Method
We only accept Cash on Delivery (COD) as a payment method. Upon receiving your order, you will be required to pay the total order amount in cash to the delivery representative upon delivery. Kasen Travelers is not responsible for any payment issues that may arise due to non-payment upon delivery.
2. Shipping and Delivery
We will ship your order to the address you provided during checkout. Delivery times may vary depending on your location and availability of products. Kasen Travelers is not liable for any delays caused by third-party delivery services or circumstances beyond our control, including but not limited to customs delays, weather, and strikes.
3. Returns and Exchanges
Due to the nature of our business and payment method (Cash on Delivery), we do not accept returns or exchanges once the product is delivered and payment has been made. If there is an issue with your product, please contact us within 3 days of delivery at [email protected], and we will assist you with resolving any problems within our policy framework.
4. Intellectual Property
All content on the Website, including text, images, graphics, logos, trademarks, and designs, is owned by Kasen Travelers or its licensors and is protected by copyright and intellectual property laws. You may not copy, modify, or use any content from the Website without our prior written consent.
5. User Account and Security
By creating an account on our Website, you agree to provide accurate and up-to-date information. You are responsible for maintaining the confidentiality of your account details, including your username and password, and for all activities that occur under your account. If you believe your account has been compromised, you must notify us immediately at [email protected].
6. Limitation of Liability
Kasen Travelers is not liable for any damages, losses, or expenses that may occur as a result of using the Website or purchasing products, including but not limited to incidental, consequential, or punitive damages. Our liability, if any, will be limited to the amount paid by you for the product(s) purchased.
7. Indemnification
You agree to indemnify, defend, and hold harmless Kasen Travelers, its affiliates, officers, directors, employees, and agents from any claims, losses, liabilities, damages, and expenses (including legal fees) arising out of your violation of these Terms and Conditions or misuse of the Website and products.
8. Privacy Policy
By using the Website, you agree to the collection and use of your information as described in our [Privacy Policy](link to your Privacy Policy).
9. Prohibited Activities
You agree not to engage in any of the following prohibited activities:
- Using the Website for any unlawful purpose or in violation of any local, national, or international laws.
- Interfering with or disrupting the Website or servers.
- Attempting to gain unauthorized access to the Website or any related systems or networks.
10. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Agreement periodically for any updates.
11. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Kasen Travelers
Email: [email protected]