At Kasen Travelers, we are committed to providing you with a smooth and reliable shipping experience. Below is an overview of our Shipping Policy to help you understand how we process and deliver your orders.

1. Shipping Method

We offer delivery services for all orders placed through our website. All shipments are handled by reliable third-party courier services. Delivery times and costs may vary depending on your location.

2. Shipping Locations

Kasen Travelers ships worldwide. Whether you’re located locally or internationally, we ensure that your order reaches you as quickly and safely as possible. Shipping fees may vary based on the delivery address.

3. Processing Time

  • Order Confirmation: Once your order is confirmed, we begin processing it immediately.
  • Order Processing: Please allow 3 business days for processing your order before shipment. This timeframe may vary during peak seasons or due to unforeseen circumstances.
  • Shipping Time: Delivery times typically range from 3 to 4 business days for domestic orders, and 6 to 8 business days for international orders, depending on your location and the courier service used.

Please note: Delivery times are estimates and may vary depending on external factors such as weather, holidays, or delays by third-party couriers.

4. Shipping Fees

We offer shipping at competitive rates based on your delivery address. The final shipping cost will be displayed at checkout before you complete your order.

  • Domestic Shipping: Shipping costs for domestic orders will be calculated at checkout.
  • International Shipping: For international orders, shipping costs are determined based on the shipping destination, weight, and size of your order.

5. Shipping Confirmation and Tracking

Once your order is shipped, we will send you a shipping confirmation email with tracking details, so you can monitor the progress of your delivery.

6. Delivery Address

Please ensure that the shipping address you provide is accurate and complete. Kasen Travelers is not responsible for delivery issues caused by incorrect or incomplete addresses. If you realize there is an error in your address after placing an order, please contact us immediately at [email protected].

7. Order Issues or Delays

While we strive to deliver your order in a timely manner, there may be situations outside our control that cause delays. These may include:

  • Courier delays or logistical issues
  • Weather conditions or natural disasters
  • Customs delays for international shipments

In such cases, we will do our best to keep you updated on the status of your order.

8. Cash on Delivery (COD) Option

All of our orders are processed through Cash on Delivery (COD). When your package arrives, you will be required to pay for your order in cash directly to the delivery representative. Please ensure you have the correct amount available at the time of delivery.

9. Shipping Restrictions

  • We are unable to deliver to P.O. Box addresses.
  • Certain locations may have restrictions or extended delivery times due to local shipping laws or regulations.

10. Contact Us

If you have any questions or concerns about your order, shipping status, or delivery, please reach out to us:

Kasen Travelers
Email: [email protected]